At Print Portals, we strive to provide the most reliable and efficient document formatting services. Because the nature of our digital media and software allows for instant access and utilization immediately after a purchase or wallet top-up has been made, there is no "trial" or "grace period."
As such, all sales are final. Once you have purchased a service or added funds to your wallet, there is no way to "return" it, and refunds cannot be provided under normal circumstances. Exceptions are made solely at the discretion of the Print Portals administration team.
We want you to have a seamless experience. If you are facing technical difficulties or your printed documents are not formatting correctly, please allow us to try and help solve the problem before assuming the service is faulty.
You can open a ticket in our support desk or contact us directly at support@printportals.xyz. Please allow 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer much faster to ensure your retail business runs smoothly.
By registering an account and using the services provided by Print Portals, you acknowledge that you have read and agree to this Cancellation and Refund Policy.
For further details regarding the use of our platform, please thoroughly review our Terms & Conditions.